KW Member’s Survey

Your opinion is important to us!

In order to continuously improve your experience with us, we require your honest feedback. Complete this survey for your chance to win 225,000 points worth $250. Our winner will be drawn June 30th, 2022. Should you wish to remain anonymous, please leave your membership details blank at the end of this survey.

1. List up to 3 main reasons you chose to join Kedron-Wavell as a member(Required)

Please provide further details(Required)

2. Do you hold a membership or visit any of the following venues?(Required)

Please provide further details(Required)

3. What is the main reason for visiting other venues?(Required)

Food & Beverage Options

Meal Deals and Specials

Gaming Machines

Member Promotions

Convenience/closer location

Car Parking

Staff

Kids Room

Other

Please provide further details(Required)

4. How regularly do you visit venues such as Clubs, Hotels and/or Casino's?(Required)

Regularly (eg. more than 4x per month)

Often (between 1 -2 visits per month)

Sometimes (1x per 3 months)

Rarely (less than 1x visit per 6x months)

Never

5. How satisfied are you with our customer service at Kedron-Wavell?(Required)

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

We are sorry to hear that, please provide us with some more information so we can look into this(Required)

6. How would you rate the accessibility of car parks when you visit Kedron-Wavell?(Required)

Great, I never have a problem finding a car park

OK, I sometimes have difficulty finding a car park

Often, I usually have troubles finding a car park. (if selecting this option, please let us know what days/times you visit the club in the 'other' section below

Always, If I cannot find a carpark I will leave and choose another venue to visit. (if selecting this option, please let us know your time of visit in the 'other' section below).

Please provide your usual time of visit(Required)

7. As Kedron-Wavell's Club Bus operates on Friday and Saturday evenings with a limited radius, has this impacted your ability to visit us?(Required)

Yes, (weekdays) I do not visit the club Sunday through to Thursdays due to the bus not operating on these days

Yes, (weekends) if the bus is unavailable I will not visit

Sometimes, if the club bus is unavailable then I will travel to the club via alternative means

Not at all, the club bus does not affect whether I visit or not

Other

Please provide further details(Required)

8. If the club served brunch 7 days a week, how likely would you be to visit the club more?(Required)

Frequently (more than 1x per week)

Often (1x every fortnight)

Sometimes (1x every 2 months)

Rarely (1x visit every 6 months(

I wouldn't visit Kedron-Wavell for breakfast/brunch

Other

Please provide further details(Required)

9. Tell us your favourite thing about Kedron-Wavell(Required)

10. If there is anything Kedron-Wavell could do to improve, what would it be?(Required)

11. To be entered into our draw to win 25,000 BONUS points (valued at $250), please provide your membership badge number below. Your badge number can be located on the front of your members card under your name. You may leave this question blank if you wish to remain anonymous.

Member's Survey