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The Law S.28 WH&S Act 2011

While at work, a worker (Contractor) must: a) Take reasonable care for his or her own health and safety b) Take reasonable care that his or her acts or omissions do not adversely affect the health and safety of other persons c) Comply, so far as reasonably able, with any reasonable instruction that is given by the person conducting the business or undertaking to allow the person to comply with this Act d) Cooperate with any reasonable policy or procedure of the person conducting the business or undertaking relating to health and safety at the workplace that has been notified to the workers


Work Area

A number of hazards exist in the Hospitality Industry which may include (but not limited to):

  • Slip Hazards
  • Hot liquids and Equipment
  • Loud work areas
  • Hazardous Chemicals
  • Sharp items and equipment
  • Heavy or awkward equipment


You have been engaged as an experienced Contractor and we expect that you are familiar with the risks associated with your type of work. We ask that you remain vigilant and always ask a Supervisor if you are unsure of the safety requirements for completing any task.


First Aid

In the event of injury, the following response must be followed:

  1. Notify a Supervisor or First Aid Officer to attend and provide first aid treatment
  2. Assist the First Aid Officer with any request (i.e. call ambulance, assist with first aid, retrieve a first aid kit etc.)

First Aid Kits Located:
  • Concierge / Marketing Office
  • Admin Office
  • Maintenance
  • Pastry Kitchen
  • "The Kitchen", Bravo Bar & Main Kitchen (Purchasing Officer)
  • Gaming Cashier Office
  • Galipoli Bar
  • DM Office
First aid kits are identified with this sign

If you require first aid assistance speak to a Building Supervisor, Staff Member or call the Duty Manager from a landline on 255.

Call 000 for Police, Fire, Ambulance. Quote the address: 21 Kittyhawk Drive, Chermside, 4032.


Electrical Equipment

Comply with the following:

  • Never use piggy pack leads or double adaptors.
  • Check for defects such as frayed cords etc
  • Access to electric supply, control cabinets is strictly prohibited unless you are an authorised person
  • Always take extreme care when using electrical equipment around or near water
  • Do not position electrical cords where they could pose a trip hazard.
  • Do not allow electrical cords to come into contact with water (around bars, wet floors etc)
  • All equipment brought on site must be test and tagged and comply with Australian Standards


Incidents & Injuries

ALL incidents and near misses MUST be reported to your area Supervisor (regardless of how small). All injuries and incidents are reviewed at Safety Meetings and by Management.



  • All chemicals must be correctly labelled.
  • YOU MUST WEAR PERSONAL PROTECTIVE EQUIPMENT when handling chemicals. Ask your supervisor which PPE should be worn before handling any chemicals (i.e. eye protection, gloves, apron etc).


Step Ladders

Before using any form of ladder ask your Supervisor. You are not permitted to use any ladder unless it is a step ladder with a hand rail. You must maintain 3 points of contact on a ladder. When using a step ladder request assistance to hand items to another person if you cannot maintain three points of contact.


Safe Work Procedures and Personal Protective Equipment

Contractors must follow all SOP’s and use of Personal Protective Equipment for each task they are completing. Personal Protective Equipment must be used when the risk assessment deems it necessary. If you are not following SOP or wearing Personal Protective Equipment while conducting a task you will be required to justify this to management.